shipping and returns
Shipping Policy for Oversoft Bedding
Thank you for visiting and shopping at Oversoft Bedding. The following are the terms and conditions that constitute our
Shipping Policy
Domestic Shipping Policy
Shipment Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If there is a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Express Delivery for Single Units:
All single-unit orders are shipped via FedEx Express Delivery. Shipping charges will apply, and will be added at checkout.
FedEx Home Delivery for Multiple Units:
For orders with more than one unit, customers can enjoy free shipping if the total order value is above $100. These orders will be shipped via FedEx Home Delivery.
Faster Shipping Options:
If you need your order sooner, faster shipping options are available for an additional cost at checkout.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Oversoft Bedding is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Oversoft Bedding is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns
You can return all unopened items within 60 days of your order.Please note that customers are responsible for returning the product to our address at
20220 hempstead RD
Houston TX 77065
Rest easy, knowing that your sleep satisfaction is our top priority. Sleep well, dream big, and love every moment on our sheets!